Doesn’t require additional Lync Enterprise or Plus CALs licenses for voice functionality. It can even work with current existing Cloud Microsoft Online Solutions (ie, Office365 E3) withouth adding complexity.
Simplync can works on two different modes. Integrated on the Lync Client, using a plugin model, allowing to use all the funtions on a transparent way from the lync interface, or as a normal traditional phone, on an indendent window with the appareance of a normal phone.
Simplync unifies communication by tying together voice calling and call management with the advanced instant messaging.funcionalities provided by the leader of the market. Microsoft Lync Server 2010 and/or Skype for Business 2013.
Simplync is tiny integrated with Outllook, expanding UC to your Desktop.
Simplync provides remote call control of Desktop handsets without the complexity of specific CSTA Gateways – a typically difficult piece of kit for even a seasoned Voice professionals to deploy.
Who said that Lync based CallCenter Solutions are expensive? Simplync is integrated with QueueMetrics /WombatDialer/LimeSurvey, allowing the deployment of cost-effective and professional call center feautures on Microsoft Enviroments using Lync UI.
Stores all inbound and outbound call activity in an interactive call log. From the log, you can perform redial and call-back functions with one flick of the mouse.
Do not want to work on an entire Windows enviroment? You do not want to change! If you prefer to avoid complex PBX based on other systems, 3CX is fully integrated. We even take adventage of his API for advanced feautures as RCC.