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Simplync includes all normal and advanced funtion of traditional softphones, but goes a step forward allowing a transparent integration with Lync/Skype Business that empower the user with a unified communication experience and a broad range of posibilities.


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Cloud Compatible

Only solution on the market currently avaiable to link any estándar SIP PBX not only with local lync servers, but also with Microsoft Cloud based Solution (Office 365 + Lync Online). Not need to invest on additional servers, gateways or appliances.

Cost Effective

Doesn’t require additional Lync Enterprise or Plus CALs licenses for voice functionality. It can even work with current existing Cloud Microsoft Online Solutions (ie, Office365 E3) withouth adding complexity.



Broad PBX support

Simplync works with Avaya, Cisco, Asterisk ,3CX or any estándar SIP PBX. Use your existing investment in your Voice Infraestructure, including the large state of Desktop handsets you probably own.

Dual Mode

Simplync can works on two different modes. Integrated on the Lync Client, using a plugin model, allowing to use all the funtions on a transparent way from the lync interface, or as a normal traditional phone, on an indendent window with the appareance of a normal phone.



Traditional Call Features

All typical and advanced feautures you normally found on traditional SIpPhones with a broad support of codecs (including HD, Video and encryption). Intuitive way to do all types of transfer (including attendant transfers) and join users on an audio or multi-video conference.

Advanced Unified Communitications (UC)

Simplync unifies communication by tying together voice calling and call management with the advanced instant messaging.funcionalities provided by the leader of the market. Microsoft Lync Server 2010 and/or Skype for Business 2013.



Presence Status

Simplync is integrated with the Presence of Lync, allowing your PBX to interact with the estándar coded presence status tol et other users know your availability. Choose from pre-defined status messages or create your own custom status message. Even interacts with your DND status!

Email Integration

Simplync is tiny integrated with Outllook, expanding UC to your Desktop.



Click-To-Call

Easily originate calls from your Desktop, using either Smart-tags or specific HTML code. CRMs and Intranets can easily take advantage of phone features!!

CTI and Remote Call Control (RCC)

Simplync provides remote call control of Desktop handsets without the complexity of specific CSTA Gateways – a typically difficult piece of kit for even a seasoned Voice professionals to deploy.



URL Launcher

Includes a URL launcher to process incoming calls and link them to your CRM or internal backoffice.

PowerFull CallCenter Features

Who said that Lync based CallCenter Solutions are expensive? Simplync is integrated with QueueMetrics /WombatDialer/LimeSurvey, allowing the deployment of cost-effective and professional call center feautures on Microsoft Enviroments using Lync UI.



Scripting

Fully expandible and customizable, trought a PowerFull Visual Script Editor that allows to include new feautures.

Interactive Call Logs

Stores all inbound and outbound call activity in an interactive call log. From the log, you can perform redial and call-back functions with one flick of the mouse.



Asterisk Distro Support

Simplync is compatible with Asterisk 1.8 or later, and may be used in conjunction with many popular Asterisk distributions, including FreePBX, Elastix, Switchvox, AsteriskNOW, Trixbox, Azkozia, and others.

3CX

Do not want to work on an entire Windows enviroment? You do not want to change! If you prefer to avoid complex PBX based on other systems, 3CX is fully integrated. We even take adventage of his API for advanced feautures as RCC.